Research, measurement and advisory that stands up to scrutiny
Seven core service lines covering the full responsibility agenda — from framing the research question to measuring what changed on the ground.
A. CSR Research
Independent and commissioned research into practices, strategies, programmes and perceptions.
Read more →B. Social Impact Research
Tracing the chain from inputs and activities through to outcomes and long-term impact.
Read more →C. CSR Impact Measurement
Measurement frameworks and indicators for programme effectiveness and social return.
Read more →D. Community & Stakeholder Research
Surveys, mapping, focus groups, interviews and perception studies with real communities.
Read more →E. CSR Strategy Advisory
Evidence-based CSR strategies aligned to corporate goals, community needs and the SDGs.
Read more →F. CSR & Sustainability Benchmarking
Comparing organizations, sectors and programmes against relevant benchmarks.
Read more →What each engagement covers
Open a service line to see the scope we typically work across.
We conduct independent and commissioned research into CSR practices, strategies, programmes and stakeholder perceptions. Our research can cover:
- Corporate CSR practices
- CSR expenditure and investment
- Community development programmes
- Employee engagement
- Corporate volunteering
- Education initiatives
- Health programmes
- Youth and women empowerment
- Environmental initiatives
- Economic empowerment
- Philanthropy
- Corporate–community relationships
We investigate the actual outcomes of social investment programmes, following the full results chain:
We help organizations understand whether their programmes are creating meaningful and sustainable change — or simply activity.
We develop measurement frameworks and indicators to assess the effectiveness of CSR programmes. Our assessments may examine:
- Beneficiary reach
- Programme effectiveness
- Community satisfaction
- Social outcomes
- Economic outcomes
- Environmental outcomes
- Stakeholder perception
- Return on social investment
- Sustainability of interventions
Successful CSR programmes require meaningful stakeholder engagement. Research in Tanzania has highlighted community engagement as an important factor in achieving CSR project objectives. Orange conducts:
- Community surveys
- Stakeholder mapping
- Focus group discussions
- Key informant interviews
- Beneficiary assessments
- Perception studies
- Community needs assessments
- Stakeholder satisfaction surveys
We support organizations in developing evidence-based CSR strategies aligned with:
- Corporate objectives
- Community needs
- Stakeholder expectations
- National development priorities
- Sustainable Development Goals
- Environmental priorities
- Social priorities
- Responsible business principles
We compare organizations, sectors and programmes against relevant benchmarks. Our benchmarking services can assess:
- CSR investment
- CSR governance
- Programme coverage
- Reporting practices
- Stakeholder engagement
- Impact measurement
- Sustainability performance
- Industry positioning
Orange conducts research covering the broader responsible-business agenda, including:
- Environmental sustainability
- Social responsibility
- Corporate governance
- Climate-related initiatives
- Community development
- Employee welfare
- Ethical business practices
- Responsible investment
Your CSR investment tells only part of the story
Orange helps you understand the rest — and communicate it credibly.
Why companies work with us
- Independent research
- Evidence-based recommendations
- Stakeholder insights
- Impact measurement
- Benchmarking against peers
- Programme evaluation
- Strategic intelligence
- Research-based reporting
Tell us the question — we will design the research
Commissioned studies, regional surveys, programme evaluations or a full impact assessment. Start with a conversation.